105InRoom Controller - Operating Instructions
9.3 Recover From a Lost Password
To access the control console, you can use a local computer (a computer that connects to the Network Management
Card or other device through the serial port).
1. Select a serial port at the local computer, and disable any service that uses that port.
2. Use the supplied configuration cable to connect the selected port to the serial port (X15) on the cont-
roller board.
Electrical Hazard: Potentially dangerous and lethal voltages exist within the electrical cabinet.
Do not touch components on the electrical panel other than the serial port.
3. Run a terminal program (such as HyperTerminal®) and configure the selected port as follows:
– 9600 bps
– 8 data bits
– no parity
– 1 stop bit
– no flow control
4. Press
ENTER to display the IOC XX:> prompt.
5. Type the command nmcservice to access the NMC console port.
6. Press
ENTER, repeatedly if necessary, to display the User Name prompt. If you are unable to display
the User Name prompt, verify the following:
– The serial port is not in use by another application.
– The terminal settings are correct as specified in step 3.
– The correct cable is being used as specified in step 2.
7. Press the
Reset button on the daughter board of the Network Management Card. The Status LED will
flash alternately orange and green. Press the Reset button a second time immediately while the LED
is flashing to reset the user name and password to their defaults temporarily.
8. Press
ENTER as many times as necessary to re-display the User Name prompt, then use the default,
apc, for the user name and password. (If you take longer than 30 seconds to log on after the User
Name prompt is re-displayed, you must repeat step 5 and log on again.)
9. From the Control Console menu, select
System, then User Manager.
10. Select
Administrator, and change the User Name and Password settings, both of which are now
defined as apc.
11. Press
CTRL+C, log off, reconnect any serial cable you disconnected, restart any service you disabled,
close all panels, and re-install doors.
Electrical Hazard: Potentially dangerous and lethal voltages exist within the electrical cabinet.
Do not touch components on the electrical panel, other than the serial port.
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