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96-00290-001 Rev. A1 DataDirect Networks StorageScaler 2460 User Guide | 40
Contacting Technical Support & Shipping Instructions
Please contact DataDirect Networks Support at any time for assistance. Support can be
reached by the following methods:
Web
Support Portal https://portal.ddnsupport.com
Portal Assistance webportal.suppor[email protected]
Technical Support Bulletins http://www.ddn.com/en/technical-support-bulletins
Email
Support Email [email protected]
Mailing List Subscriptions https://ddntsr.com/mailman/listinfo/tsr-announce
Tel epho ne
DDN Worldwide Directory http://www.ddn.com/en/support/contact-support
Product Shipping Instructions
If you are shipping the product to another location, always use the original packaging
provided with your unit(s).
If you are sending a product to DataDirect Networks for warranty or out of warranty repair,
you must obtain a Return of Materials Authorization (RMA) number from DataDirect
Networks Technical Support.
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